Our delivery personnel are aware they will need to wait up to 10 mins for you to try on the items . If you take longer then 10 minutes the driver will leave and we assume you have accepted the items. If there is anything you don't want and the delivery driver is still there there is no charge for returning the item since they can still take the item from you within that time period. 

We have 2 stores located in Nairobi- 1st Floor, Yaya Centre or Ground Floor, Two Rivers Mall. If you would like to return items you can also drop them and exchange it in store or we can organise for a rider to pick up the item and we will charge a standard fee of 200 ksh.

We usually indicate the sizes (what country reference the size is e.g. UK sizing or US sizing etc. so please check first before continuing with your order. 

Have a question or comment? Use the form below to send us a message or contact us by mail at:

Store Information

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

8808 Ave Dermentum, Onsectetur Adipiscing
Tortor Sagittis, CA 880986,
United States

Email: support@halothemes.com
Toll-free: 1-888-699-8900

Opening Hours:
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm

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