Within Nairobi: Our personelle are aware they will need to wait up to 10 mins for you to try on the items . There is no charge for returning the item. We usually indicate the sizes (what country reference the size is e.g. UK sizing or US sizing etc. so please check first before continuing with your order. Have a question or comment? Use the form below to send us a message or contact us by mail at laelegant.business@gmail.com Outside Nairobi- Within Kenya It will take 1-2 Business Days to receieve your order. You will receive a tracking number for your order. Outside of Kenya: It will take 5-6 Business days to receive your order. You will be sent a shipping tracking number.